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South Town Animal Hospital remains steadfast with providing a safe environment for both our clients and staff. In continuing with our curbside service:
- Please wait in your car when you arrive for your pet’s scheduled appointment. Upon arrival, call us to let us know you are here. Over the phone you will speak with a technician to get a thorough history of your pet. Then a technician will come outdoors in a mask and gloves to bring your pet inside for an exam or services.
- Once the doctor has seen your pet, we will call you to discuss the exam findings and treatment care plan. We will also take care of payment over the phone.
- The technician will then return your pet to your car along with any medications necessary.
- This protocol is also being used to pick up medications and prescription diets. Call us ahead of time and we will take care of everything over the phone.
We appreciate your patience and consideration. South Town Animal Hospital will continue to observe a strict disinfecting regimen while respecting the social distancing measures put into place. Thank you for your understanding and continued support.
We want to reassure your pet is entering a clean and healthy environment. Our team is diligent with hand hygiene and disinfects our practice regularly throughout the day. We strive to do our best to exercise preventive health for our patients.
If you haven’t already, please consider using our online pharmacy. You can have items shipped directly to you. Just visit southtownanimalhospital.com and click on the “Pharmacy Online” tab. Also, throughout each month there are emailed discounts for great deals in addition to discount offers on our online store.
Please note – we are currently not accepting donated items of any sort, including medications, blankets, or pet food. We appreciate your generosity, but this is an attempt to reduce the items that pass through the hospital.
If you are feeling sick or someone in your household is ill please stay home. Per the CDC “If you are feeling sick, we ask you to please reschedule your appointment or ask someone else to bring your pet in for you. This is especially true if you have a fever, cough, sneezing, shortness of breath, or if you have been out of the country within the last 14 days to an area infected by COVID-19. There is a social distancing recommendation to maintain a distance of 6 feet from others. We are doing our best to be a touch free zone.“
We appreciate your kindness and your business. Together, we can work towards ‘Healthy and Longer Lives’ for all pets and families.